X-Factor Solutions offers a series of workshops designed to provide training in numerous professional and personal skill areas. These customizable workshops provide a special opportunity for employees, leaders, family members, etc. to build new skills, brush up on skills that may have become outdated over time, and practice applying the skills in a safe, comfortable environment.

Unlike high stress training courses or boring lecture series, the XFS professional skill development series, through a variety of instructional and interactive approaches, allows participants to share and network with others also seeking to enhance their knowledge in specific skill areas. 

All of our skill development workshops allow participants to engage in small group discussions and practical application. The workshops range from 2 hours to 2 days of on-site duration, but regularly include pre- and post-workshop evaluations via e-mail survey and often brief phone interviews.

A sampling of customized courses that we have developed for our clients include:

• Effective Communication (Listening/ Note taking skills and Oral/Presentation skills)

• Speaking to the Public

• Conflict Management for Parents/Teens (Negotiating/Arbitrating Conflicts)
  

• Coaching/Motivating Employees
  

• Workplace Diversity
  

• Multi-cultural understanding
  

• Customer Service (Handling Complaints)
  

• Visioning & Goal setting
  

• Project & Program Management
  

• Problem Solving (Problem and Solution Identification)
  

• Planning agendas/meetings
  

• Planning organizational needs
  

• Interviewing prospective employees
  

• Acing the interview
  

• Managing people